HOW TO USE COMPLETE PRO CARE SYSTEM
STEP ONE: CLEANSE
Cleanse using the jewelry cleaner best suited for your jewelry.
STEP TWO: POLISH
Use the inner polishing cloth to remove tarnish or discoloration. Finish with the outer cloth to provide a finishing luster.
FOR A DEEPER CLEAN:
Use the Gem Glow Clean + Care Professional Ultrasonic Cleaner
WHAT THIS CLEANS
IDEAL FOR:
Jewelry with hard-to-reach areas, engagement rings, metal watch links, bracelets, and more.
GEMSTONES:
Use on Amethyst, Aquamarine, Coral, Diamond, Emerald, Moissanite, Opal, Pearl, Tanzanite, Turquoise, and more.
METALS:
Use on Brass, Copper, Gold, Palladium, Plated Metals, Platinum, Rhodium, Sterling Silver, Titanium, Tungsten, and more.
PRO TIP:
Use the Delicate Jewelry Cleaner to soak jewelry at-home.
FAQ's
What products would be best to clean my pearl jewelry?
We recommend using the Delicate Jewelry Cleaner, Jewelry Cleaning Stick, and Jewelry & Watch Cleansing Wipes to clean pearl jewelry. Do not soak strung jewelry.
Can I use the Silver Jewelry Cleaner to clean silver jewelry that has set gemstones?
This product is designed to clean only sterling silver and is not suitable for gemstones or other metals. Try the Delicate Jewelry Cleaner to clean silver jewelry with gemstones or mixed metals.
What products would clean my diamonds?
We recommend using the Fine Jewelry Cleaner to cleanse and then finish with the Gold & Silver Polishing Cloth.
Can I clean pearls and delicate stones in the ultrasonic if I add Fine or Silver Jewelry Cleaner?
Pearls, soft and delicate stones, pave settings, filled or treated stones, and glue set jewelry should still not be used in the ultrasonic cleaner. This applies if you’re using only water or water with the addition of Delicate Jewelry Cleaner. Visit our Cleaning Tips page for an extensive list of gemstones and metals that can and cannot be cleaned in the ultrasonic.
How can I remove tarnish from my jewelry?
Use the Gold & Silver Polishing Cloth treated inner layer to remove tarnish after cleaning with a Gem Glow Cleaner.
What products can I travel with?
The Jewelry Cleaning Stick, Jewelry & Watch Cleansing Wipes, & Gold & Silver Polishing Cloth are perfect for cleaning on-the-go
Can I wash the polishing cloth?
The Polishing Cloth should not be washed. The white inner layer is treated and that treatment is what will remove tarnish from your gold and silver jewelry. If you launder the cloth, it will remove the treatment and it will not be as effective.
The black marks you are seeing on the white fabric are evidence of the tarnish being removed from your jewelry! You can use both sides of the white cloth for tarnish removal and polishing.